01
Website design
Get a clear, mobile-friendly small business website that explains what you do and makes it easy to enquire. We can help structure your pages, write straightforward service copy and connect contact forms so potential customers know how to reach you.
Learn more about website design →02
Website maintenance
Keep your website current with content edits, service updates, basic technical checks and ongoing support. Maintenance is scoped to your website and the changes you actually need.
03
Booking automation
Reduce back-and-forth with online booking forms, appointment confirmations and reminder workflows. Suitable for service businesses that want a simpler way to manage bookings and missed appointments.
04
Enquiry automation
Bring website enquiries into an organised workflow, send prompt acknowledgements and help your team follow up without losing track of conversations. We tailor the process to the tools you use.
05
Email marketing & Klaviyo
Plan and build email campaigns, welcome sequences, abandoned-cart flows and customer retention journeys. For ecommerce brands, we can work with Klaviyo; for other businesses, we select email tools based on their needs.
06
Customer follow-ups
Stay in touch after an appointment, quote or purchase with useful reminders, review requests and repeat-business messages. Follow-ups are designed around your customer journey and appropriate consent.
07
Lead capture systems
Turn website visits and enquiries into a manageable list of potential customers. We can connect forms, notifications and simple routing so new leads reach the right place for follow-up.
08
CRM setup & organisation
Set up a simple customer relationship management system to organise contacts, enquiries, follow-up tasks and sales stages. We focus on an understandable workflow rather than unnecessary complexity.
09
Loyalty & rewards setup
Make repeat visits easier to encourage with a straightforward loyalty or rewards system. We can help plan the offer, collect sign-ups and connect relevant customer communications.
10
Search engine optimisation (SEO)
Improve the foundations that help search engines understand your website: page titles, descriptions, headings, internal links, sitemap checks and useful service-page content. We can also review local search opportunities where appropriate. SEO takes time, and rankings are never guaranteed.
Learn more about SEO services →