About Baseline

Built around practical improvements.

Straightforward digital services for local businesses and ecommerce brands.

About Baseline

A practical partner for growing businesses.

Baseline Retention helps local businesses and ecommerce brands improve how they attract, respond to and retain customers. Services include websites, customer automation, loyalty and email marketing.

Baseline Retention works remotely with businesses Australia-wide, including Sydney, the Central Coast, Newcastle and the NSW South Coast. Projects are scoped to your needs, with software and third-party subscriptions kept in the client’s own accounts wherever practical.

How I work

How I work.

Start with the problem, agree on a practical scope, then build and test the solution.

01

Understand the problem

We look at your current process, what’s slowing you down and what a useful improvement would look like.

02

Choose the right setup

Agree on the scope and select tools that suit your business, budget and existing systems.

03

Build, test & hand over

Set up the work, check the key steps and make sure you know how it will be managed.

Have a project in mind?

Tell us what you want to improve. We can start with one practical project.

Get in touch